Returns, Refunds and Exchanges Policy
How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You also must return the item within 30 days of your purchase.
Please email firstname.lastname@example.org or call 855.844.0070 to request a refund.
Some items cannot be returned if they are opened. These include music, software, and video games.
Merchandise that has been worn, used, or altered will also not be accepted for return or exchange.
All items are subject to a 10% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that was paid on the order.
If a clothing item is in like new condition, it may be exchanged for a different size or color. The buyer will not be subject to a restocking fee in this case, but will still have to pay return shipping.
Accepted Methods of Payment
Credit Card (Visa, Master Card, American Express, Discover)
Credit Card Charges
If a credit card is used, it will be charged when the order is placed. If we are not able to fulfill the order for any reason the credit card will be refunded.
Mailing Address For Check/Money Order
Space Saving Solutions
4766 Sunset Blvd, Suite D
Lexington, SC 29072
All orders are shipped within 5 business days: Monday - Friday 8am - 5pm.
Carriers we use include, but are not limited to:
If a tracking # is provided by the shipping carrier, we will update the order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of a order is based on the weight of the products, and final destination. Before the last checkout page, the cost of shipping will be calculated, and there will be an opportunity to not place the order if so decided.
If an item goes on back order we will ship the part of products from the order that are in stock. When the item becomes available we will ship out the rest of the order. No additional charge will be added for shipping and handling of the second shipment.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an orderfill out a form and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information. However, that it may prevent them from engaging in certain site related activities.
Non-personal identification information
We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our site, such as the operating system and the internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Healthcare Storage Solutions collects and uses Users personal information for the following purposes:
- To process transactions
We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails
The email address users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or user may contact us via our site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.
Sensitive and private data exchange between the site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for users.
Your acceptance of these terms
By using this site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
Healthcare Storage Solutions
A Division of Space Saving Solutions
4766 Sunset Blvd, Suite D Lexington SC 29072